Understand capability and limits
Distinguish systems that classify, predict, generate, recommend and act. A convincing output is not evidence of correctness, and a model's explanation is not necessarily a faithful account of its internal process.
Show how information, integration and human work affect the result. Avoid demonstrations that hide the review required to make an output usable.
Examine the investment case
Translate the proposed use into an operating consequence. Which outcome changes, what is the baseline and how does the benefit reach the business?
Include implementation, checking, support and capacity use. Directors should be able to distinguish learning investments, local productivity and sustained operating value.
Understand authority and control
For an agent, what may it read, write, send or decide? Which actions need meaningful review? What is prohibited and how is that boundary enforced?
For consequential uses, ask where specialist security, privacy and legal assessment belongs.
Practise on a decision paper
Use a clearly labelled example to examine the recommendation, alternatives, assumptions, controls and owner. Ask directors what information would change their decision.
A useful exercise surfaces uncertainty rather than presenting a single obvious answer.
Leave with practical questions
What have we authorised? Who owns the outcome? What evidence supports expansion? What remains unresolved? Can the organisation stop or recover the use?
Follow the session with management actions linked to the real portfolio. Education can improve oversight, but it does not certify governance or replace professional advice.
Your board has governance obligations for every AI system in your organisation. Most boards can't list those systems. Start there. Book a board training session to close the gap before ASIC or OAIC does it for you.
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